Updated: October 12, 2021
Please fully read and understand the Launch Engine Website Agreement before signing up.
We may update this Agreement from time-to-time. In the event of a material change to this Agreement, we will provide you with written notice. Your continued use of the Services following such updates constitutes your acceptance of the same.
Website Setup Fee – Payment of $500 for the Launch Engine Basic Website plan is due at signup and will be billed to a credit card.
$100 Monthly Fee – is billed to a credit card as a recurring monthly subscription. Your credit card will be billed automatically each month on the renewal day (the day you signed up). The first monthly payment is due at the time of signup along with the Website Setup Fee. There is a 12 month minimum term before the account can be canceled. If the account is canceled early, the balance of the term will be charged to the credit card on file.
Priority Support – such as, feature add-ons, content updates, design changes, and other requests are NOT included in the $100 per month plan.
A Priority Support plan is available as an upgrade for an additional monthly fee. The Priority Support plan includes one(1) hour of our time per month. Hours do NOT accrue and automatically reset on your billing renewal day (the day you signed up). If you select the Launch Engine Basic Website + Priority Support plan, the first monthly payment is due at the time of signup along with the Website Setup Fee.
Add-on tools and Customizations – may incur additional charges. A quote will be provided prior to work beginning.
10 Business Days to Launch – The 10 business day time frame is based on having ALL content/assets, information and direction before the build begins, and getting client review and approval in a timely manner. If there is a delay in receiving content/assets, information, direction, review or approval, the website may not be launched within 10 business days. Extensive customizations may fall outside of the 10 business days time frame.
Five(5) Pages of Content – The Launch Engine Basic Website includes up to five(5) pages of content. Typically these pages are: a Home page, About page, Services page, Contact page and Blog page. These five(5) pages can be changed to fit your specific needs. Pages can be added for an additional fee. A quote will be provided upon request.
Proprietary Platform – The Launch Engine website platform was designed to meet the needs of our clients. We have developed software specific to our platform creating a streamlined building process with an easy-to-use client interface. Because of this Launch Engine websites are NOT transferable to other hosting providers. If you should decide to cancel your Launch Engine account, your website will be taken offline and deleted from our platform. An Export tool is available and will allow you to download your content.
Website Revisions and Additions – Once the website has been approved by the client and made viewable to the public, additional revisions, additions, feature requests, etc. will be quoted upon request.
Website Graphic and Content Creation – will be quoted upon request.
Additional Services – will be quoted upon request.
Client Response Time – Should the client become non-responsive and/or unreachable for a period of more than fourteen(14) days, the project will be put on hold and billing up to the point of halting work will be issued if billable hours are greater than the Website Setup Fee.
Errors & Omissions – It is the Client’s responsibility to check proofs carefully for accuracy in all respects ranging from spelling to technical illustrations. Current Media Group LLC d.b.a. Launch Engine is not liable for errors or omissions. By approving the website to go live you agree that all work is correct to your standards.
Rejection/Cancellation – The Client shall not unreasonably withhold acceptance of, or payment for, the website development. If prior to completion of the project the Client observes any non-conformance with the development plan, Current Media Group LLC d.b.a. Launch Engine must be promptly notified, allowing for necessary corrections. Rejection of the website development due to cancellation during its execution will result in a forfeiture of the first payment and the possible billing for all additional labor and/or expenses to date.
Use of Content – Client agrees to exercise due diligence in their direction to Current Media Group LLC d.b.a. Launch Engine regarding all claims and representations. The Client is responsible for all trademark, service mark, copyright and patent infringement clearances. The Client is also responsible for arranging, prior to publication, any necessary legal clearances of materials.
Accessibility – Application of The Americans with Disability Act to Website Accessibility
A LOT has changed since the ADA was enacted in 1990, when far fewer people used the internet and disability based discrimination occurred mostly in person. Title III of the ADA provides standards required for businesses’ physical locations to properly accommodate disabled individuals and while it does not provide any regulatory guidance for the internet, websites, or mobile applications, the ADA also does not expressly limit its coverage to physical or brick-and mortar locations or otherwise exclude online locations.
As the internet has grown in importance, the ADA’s interpretation has been expanded by the Department of Justice (“DOJ”) and U.S. courts to apply to websites and mobile applications, despite the lack of clear laws and regulations. Because businesses are being sued and held liable for failing to meet undefined accessibility standards, many have lobbied (so far, unsuccessfully) for clear and specific online accessibility standards but Congress has yet to act (the Online Accessibility Act was introduced in the US House of Representatives on October 2, 2020).
The ADA does not specifically identify websites as “places of public accommodation”. The DOJ and U.S. courts’ opinions provide a “places of public accommodation” framework on how to apply the ADA’s requirements to websites, mobile applications, and other digital content, however, the courts are split on whether “places of public accommodation” are limited solely to physical spaces or businesses that operate a physical location and a website.
In short, the ADA’s requirement for accessibility may apply to your business’ website. Unless and until a formal policy becomes law, courts and regulators will likely continue to cite the Web Content Accessibility Guidelines (WCAG) as the standard for ADA compliance.
By signing up for the Launch Engine service, you acknowledge that Current Media Group, LLC d.b.a. Launch Engine informed you that the United States’ American with Disabilities Act (ADA) may require your website to meet and maintain certain accessibility standards. While we endeavor to provide up-to-date accessibility products and services, we are not attorneys and do not provide legal advice, nor can we guarantee use of our services will guarantee you will not be sued nor can we guarantee any outcome in an ADA action against you or your company.
We are not attorneys, and you are solely responsible for your business’ compliance with any applicable accessibility laws.
You acknowledge that it remains your sole legal and professional responsibility to seek legal counsel regarding your ADA compliance and accessibility responsibilities at a local, state, and federal level and to take necessary action to ensure your website’s compliance, which may include actions above and beyond our recommendations.
It is the Client’s responsibility to inform us as the website developers about any specific compliance that must be reached for the project.
Privacy Policy – Privacy laws around the world dictate that if you collect personal information from your website visitors, then you need to have a Privacy Policy posted on your website. Many third-party payment processing services, analytic services, and advertising services used to enhance your website also require you to have a Privacy Policy.
By signing up for the Launch Engine service, you acknowledge that Current Media Group, LLC d.b.a. Launch Engine informed you about the requirement for a Privacy Policy to be posted on your website to meet and maintain national and international regulations. While we endeavor to provide up-to-date products and services, we are not attorneys and do not provide legal advice, nor can we guarantee use of our services will guarantee you will not be sued nor can we guarantee any outcome in a privacy policy action against you or your company.
We are not attorneys, and you are solely responsible for your business’ compliance with any applicable privacy policy laws.
You acknowledge that it remains your sole legal and professional responsibility to seek legal counsel regarding your privacy policy compliance at a local, state, federal, international level and to take necessary action to ensure your website’s compliance, which may include actions above and beyond our recommendations.
It is the Client’s responsibility to inform us as the website developers about any specific compliance that must be reached for the project.
Support Requests – Our normal support hours are Monday – Friday from 9:00 am – 5:00 pm ET.
We provide 24/7 monitoring of your Launch Engine website for uptime, performance and security. Non-outage support requests will be handled during normal support hours. With a Priority Support plan, urgent requests will be bumped to the front of the line and handled as quickly as possible. Non-urgent requests will be scheduled accordingly.
For security reasons, no one other than approved parties may request information or support service. The account holder (signatory of this agreement) is the default approved party. You can assign additional authorized users to your account by emailing us with their name, job title/position and email address.
With our Priority Support plan, your monthly hours can also be used for ad hoc website development. These types of projects may include feature add-ons, content updates, Post/Page creation, design changes, etc. A project time estimate and schedule will be given prior to work beginning and will be applied toward the monthly hour allotment.
Maintenance – Normal weekly and monthly website maintenance will be scheduled and performed after hours to reduce interruption. Should an update break the website, it will immediately be rolled-back to the state prior to performing the update. We will then investigate the issue and if we can easily fix the problem, we will as part of our normal maintenance routine. If the problem is more extensive, you will be contacted to discuss a solution prior to performing the work.
For more extensive updates and development, a website staging environment will be created for testing and troubleshooting before going live.